Sonder Reviews
(Rated by 8 users)
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Payment Methods
- Credit/Debit Cards
Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
Today's Best Deals
Overall Rating
4.0
Base on 8 Reviews
Ratings by Feature
Ratings by Feature
- Price & Quality4.8
- Return Policy4.2
- Good Value4.6
- Shipping & Delivery5.0
- Customer Service4.3
Recent Customer Reviews (8)
Kristin Dresner
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William Alejandro
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Beltsville Lynch
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Jolanda Seaton
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Nanna Paulsen
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Trudy Sneller
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Stephanie Ebersbach
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Atlanta Clements
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Payment Methods
Accepted Payment Options:
Prices for items on Sonder.com vary widely depending on the type of clothing and promotions available. Typical price ranges include:
Credit/Debit Cards
Payment Process
- Payments can be made online during the checkout process.
- For Sonder credit card payments, options include online payments, mail, or phone calls, but in-store payments are not accepted.
Refund Information
Refunds for returns will be processed back to the original payment method used during the purchase.
Sonder Pros & Cons
Pros
1
Fully Furnished Apartments: Each Sonder comes with all the essentials for a comfortable stay, including a fully-equipped kitchen, in-unit laundry, high-speed Wi-Fi, and hotel-quality linens.
2
24/7 Support: Sonder provides round-the-clock support to ensure a smooth stay. They have a team ready to assist with any questions or concerns.
3
Flexible Stays: Whether you're staying for two days or two months, Sonder accommodates flexible booking lengths to suit your needs.
4
High-Quality Standards: Every Sonder is thoughtfully designed and outfitted with high-quality amenities to provide a consistent and reliable experience.
5
Convenient Locations: Sonders are located in some of the most vibrant neighborhoods, giving you access to local attractions, restaurants, and shopping areas.
6
Self Check-In: Skip the front desk with Sonder's seamless check-in process. You'll receive access instructions before arrival so you can come and go as you please.
7
Cleaning Services: Sonder offers additional cleaning services for longer stays to ensure your space stays fresh.
8
Convenient Check-in and Check-out: Easy and streamlined process.
9
Security Emphasis: Focus on security and health safety within each building, with options for listings with a doorman.
10
Fixed Pricing: A set rate for every unit, including lodging, cleaning, and administration fees.
11
Flex Rate Option: Offers free cancellation and a full refund for bookings made with the Flex Rate, though cancellations within three days do not qualify.
12
Central Locations: Listings available in major cities, ideal for tourist destinations.
CONS
1
Cancellation Policies: Can be tricky and unreasonable, with limited refund options for cancellations made within three days of a reservation.
2
No Rating System: Unlike Airbnb, Sonder does not have a rating or review system on its website, although third-party reviews are available.
3
Limited Flexibility: No guest reviews on the platform, and communication is primarily AI-generated.
4
No Physical Customer Service: No in-person representatives to assist guests.
Sonder Features and Benefits
Features
Fully Furnished Apartments
Each Sonder comes with all the essentials for a comfortable stay, including a fully-equipped kitchen, in-unit laundry, high-speed Wi-Fi, and hotel-quality linens.
24/7 Support
Sonder provides round-the-clock support to ensure a smooth stay with a team ready to assist with any questions or concerns.
Flexible Stays
Accommodates flexible booking lengths from two days to two months to suit your needs.
High-Quality Standards
Every Sonder is thoughtfully designed and outfitted with high-quality amenities to provide a consistent and reliable experience.
Convenient Locations
Located in vibrant neighborhoods giving access to local attractions, restaurants, and shopping areas.
Self Check-In
Seamless check-in process skipping the front desk; receive access instructions before arrival to come and go as you please.
Cleaning Services
Additional cleaning services for longer stays to ensure your space stays fresh.
Convenient Check-in and Check-out
Easy and streamlined process.
Security Emphasis
Focus on security and health safety within each building, with options for listings with a doorman.
Fixed Pricing
A set rate for every unit, including lodging, cleaning, and administration fees.
Flex Rate Option
Offers free cancellation and a full refund for bookings made with the Flex Rate (cancellations within three days do not qualify).
Central Locations
Listings available in major cities, ideal for tourist destinations.
Member Pricing
Fast, easy, and free account creation to save money and receive member pricing discounts.
Transparent Pricing
Total price shown upfront after taxes and fees, with what's included; simplified pricing by removing standard fees where not needed.